Privacy Policy

This Privacy Policy explains how Lux Home Prime handles personal data when you use luxhomeprime.xyz, including course registration, website access, communications, and related support.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Privacy Office

Contact Information

Email address
Telephone
+44 7151 022941
Postal address
5B Eagle Street, Accrington, BB5 1LN
Privacy contact
01

Data We Collect

We may collect identifiers and contact details, account and profile information, course enrolment and progress records, payment-related information where applicable, communications sent to us, and technical data such as device type, browser settings, log data, and approximate location derived from network information.

The categories of data collected depend on how users interact with the site and course materials.
02

How We Collect Data

We receive data when you create an account, register for a course, submit forms, contact us, or otherwise interact with the site. We also collect certain information automatically through server logs, cookies, and similar technologies, and we may receive limited information from service providers that support site operation and analytics.

Some information is provided directly, while other data is created through normal use of the website.
03

Types of Cookies

Our cookies may include strictly necessary cookies for security and site operation, preference cookies that remember settings, and analytics cookies that help us understand how the site is used. Some cookies are session-based and expire when the browser closes; others remain for a limited period unless removed earlier.

We use cookies that support core functions, remember preferences, and measure site performance.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, the site’s cookie controls. Blocking some cookies may affect sign-in, course access, or other site functions that rely on them.

Browser settings and cookie tools can be used to limit non-essential cookies.
01 · Purpose

Purposes of Use

We process personal data to provide courses and account features, manage registrations, communicate with users, maintain security, prevent fraud and misuse, analyse site performance, improve content and functionality, handle support requests, and meet legal or record-keeping obligations.

We use personal data only for operational, administrative, and compliance purposes connected to the site.
02 · Sharing

Service Providers

We may share personal data with hosting, security, analytics, payment, communications, and course-delivery providers that help operate the website and support our services. These parties act under contractual or equivalent obligations and may process data only for the services they provide to us.

Service providers receive only the information needed to perform their assigned functions.
User Rights

Your Rights

Subject to applicable law, you may have the right to access your data, request correction of inaccurate information, ask for deletion in limited cases, object to certain processing, or request restriction of use. Where processing is based on consent, you may withdraw it for future processing.

Available rights may vary depending on the nature of the data and the reason it is processed.
Requests

How to Make a Request

To make a rights request, provide enough information for us to identify you and understand the scope of the request. We may ask for additional details to verify identity or to clarify the records involved. If a request cannot be fully actioned, we will explain the reason where permitted.

Requests are assessed against identity, security, and legal requirements before action is taken.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, to meet legal, tax, or record-keeping requirements, to resolve disputes, and to maintain security records. When data is no longer needed, we delete it or anonymise it where practicable.

Storage periods depend on the reason for collection and any legal or accounting obligations.
Policy Updates

Changes to This Policy

If we make material changes, we will update the notice and may provide additional notice where appropriate. The date of the latest revision should be checked before relying on this policy.

We review this notice from time to time and keep the current version available on the website.